How long have you been in business?

We have been in business since 2004.

What services do you provide?

Email, live chat, phone, social media, and video chat support.

How do I train?

You train at home by using our online software.

What are the advantages of outsourcing?

The first and foremost benefit of outsourcing is related with the cost of operation. Another advantage of outsourcing is that you do not have to invest in infrastructure. Also, the pressure on a business owner is reduced as he does not have to micromanage each and every aspect of the outsourced business.

How can outsourcing help my business?

Outsourcing can help you in achieving your business targets in the following ways:

1.     Cost optimization – One of the biggest advantages of outsourcing comes in the form of lower costs, along with increased productivity of reps.

2.     Increased focus on core activities – A business does not have to constantly hire and train and deal with revolving door of reps. This allows you to focus on your core operations.

3.     Harnessing a new skill set – By outsourcing, you can utilize the skills of experts. There is no need to train a new staff as you get to use the expertise of already trained professionals.

4.     No expense on infrastructure – When you outsource, you do not have to build a new infrastructure to accommodate additional workforce.